Shipping and Returns Policy

Shipping methods

Greece

Flat rate 2€ (every order) for shipping to Greece. For orders over 35€, free delivery with no charge. For parcels over 3 kilos the shipping costs may differentiate. In this case our pharmacy will contact you.
All prices include VAT 24% and for some other products 13%

 

 

Cancellation and Returns

Order Cancellation

You may cancel your order if you wish, without charge, provided that there has been no shipment of products from our headquarters.

Product Return

If our company in responsible for any errors, the return is accepted if you notify us by phone within a period not exceeding 5 working days. We fully refund the amount that corresponds to the order value and postage.
If you do not show any error on the part of our company, we will refund only the amount corresponding to the value of products. Shipping costs bore solely the customer.
Product returns are accepted upon request and only if the goods are unused and in original condition.
In case the product has been used or his original condition has been altered we will not accept the return.
The refunds are made within 10 days after return and receipt of goods from us.
Before returning the product you must contact us at
info@pharmacy-raptis.gr